Privacy Policy

Article 1. General Provisions

Urgentissime (whose headquarters is located at 13, rue de Passy, 75016 Paris - FRANCE in its capacity as data controller) attaches great importance to the protection and respect of your privacy. This policy is intended to inform you about our practices regarding the collection, use, and sharing of the information you provide to us through our website or mobile applications.

This policy (as well as our Terms of Use and any documents referenced therein) outlines how we process the personal data we collect and that you provide to us. We invite you to read this document carefully to understand our practices concerning the processing of your personal data.

Article 2. Information Collection

The legal basis for our collection of your personal data is as follows: (i) the performance of a contract when you register on the site or subscribe to other services offered on our site; (ii) our legitimate interest in informing you and developing our business when we send you newsletters or informational emails; (iii) your consent regarding social media cookies, advertising cookies, and Google Analytics cookies as mentioned in Article 8.

Your personal data is collected for one or more of the following purposes:

(i) Managing your access to certain services available on the site and their usage,
(ii) Creating a database of registered members, users, clients, and prospects,
(iii) Sending newsletters, solicitations, and promotional messages. If you do not wish to receive these, you have the option to opt out at the time your data is collected;
(iv) Sending proposals to connect you with other users of the site. If you do not wish this, you have the option to opt out at the time your data is collected;
(v) Organizing contests, lotteries, and all promotional activities, excluding online gambling and games of chance subject to approval by the Online Gaming Regulatory Authority,
(vi) Managing user reviews of products, services, or content,
(vii) Personalizing responses to your inquiries,
(viii) Complying with our legal and regulatory obligations.

We will inform you during the collection of your personal data whether certain data must be provided or if it is optional. Mandatory data is necessary for the operation of the Services. With respect to optional data, you are entirely free to provide it or not.

We may collect and process the following data:

2.1. Information You Provide Directly to Us

By using our Site, you may provide us with information, some of which may be used to identify you ("Personal Data"). This is notably the case when you fill out forms (for example, the registration form), when you participate in our games, contests, promotional offers, studies, or surveys, when you contact us—whether by phone, email, or any other means of communication—or when you report an issue. This information includes, but is not limited to, the following data:

2.2. Data We Collect Automatically

2.2.1 In cases where you log in to our services using the social media features available to you, Urgentissime will have access to certain data (such as your first name, last name, email address, etc.) from your account on that social network in accordance with the network’s terms of use. We may also collect some of your Personal Data when you interact with these social media features, such as the "Like" function.

2.2.2 During each of your visits, we may collect, in accordance with applicable law and with your consent when required, information related to the devices you use to access our services or the networks from which you access our services. This includes, but is not limited to, your IP addresses, login data, types and versions of internet browsers used, types and versions of your browser plugins, operating systems and platforms, data concerning your navigation on our Platforms (such as your journey through the various URL pages, the content you access or view, search terms used, download errors, the duration of page visits, your device's advertising ID, interactions with the page, as well as any phone number used to contact us). Among the technologies used to collect this information, we notably use cookies.

2.2.3 We also collect information about your use of our Platform (such as the number of items saved, your response rate to messages, your registration date, your average review rating, etc.) which may be displayed on your public profile.

2.3. Retention Period of Your Data

Your Personal Data is retained as long as you have a customer account with us.

Article 3. How Do We Use the Data We Collect?

We use the data we collect in order to:

Provide personalized services to users.
Help us analyze and improve the services we offer.

Article 4. Targeted Advertising, Emails, and SMS We Send You

In accordance with applicable law and with your consent when required, we may use the data you provide on our Platforms for commercial prospecting purposes (for example, (i) to send you our newsletters, invitations to our events, or any other communications that might interest you, and (ii) to display targeted advertisements on social media platforms or third-party websites).

Regarding promotional emails: You may withdraw your consent at any time by (i) clicking on the unsubscribe link provided in each of our communications, or (ii) contacting us as described in Article 11 below.

Regarding targeted advertising:

On social media platforms (for example, Facebook, Twitter): you can opt out of this processing at any time by configuring the advertising settings on your account;
On third-party websites.

Article 5. Are Your Data Transferred, How and Where?

Your Personal Data is stored within the European Union.

Article 6. What Are Your Rights Regarding Your Personal Data?

7.1 Where provided by applicable law, you have the right to obtain a copy of the personal data we hold about you, as well as to request its correction or deletion. Before responding to your request, we may (i) verify your identity and (ii) ask you to provide additional information to process your request.

7.2 We will endeavor to comply with your request within a reasonable time frame and, in any event, within the time limits set by law. If you wish to exercise this right, please contact us as indicated in Article 11 below.

Please note that we may be required to retain certain information about you when mandated by law or when we have a legitimate reason to do so. For example, this is the case if we believe that you have committed fraud or violated our Terms of Use and we wish to prevent you from circumventing the rules applicable to our community.

7.3 You have the right to set directives regarding the retention, deletion, and disclosure of your personal data after your death.

These directives can be general, meaning they apply to all personal data concerning you. In such cases, they must be registered with a certified digital trusted third party recognized by the CNIL.

The directives can also be specific to the data processed by our company. In that case, you must send them to us according to the procedures outlined in Article 11 below. By transmitting such directives, you expressly consent to their retention, transmission, and execution as provided herein.

You may designate a person responsible for executing your directives. This person will then have the authority, upon your death, to review the directives and request their implementation. In the absence of such a designation, your heirs will have the authority to review your directives upon your death and request their implementation.

You may modify or revoke your directives at any time according to the procedures outlined in Article 11 below.

7.4 You have the right to data portability for the personal data you have provided, meaning the data you have actively and consciously provided when accessing and using the services, as well as data generated by your activity on the services. Please note that this right does not apply to data collected and processed on any legal basis other than consent or the performance of the contract binding you to us.

This right can be exercised free of charge at any time, particularly upon closing your account on the Site, in order to retrieve and retain your personal data.

In this context, we will provide you with your personal data by any means deemed appropriate, in a standard open format commonly used and machine-readable, in accordance with current best practices.

7.5 You are also informed that you have the right to file a complaint with a competent supervisory authority (the French Data Protection Authority, CNIL) in the Member State where you reside, work, or where the alleged violation of your rights occurred, if you believe that the processing of your personal data as described in this policy constitutes a violation of applicable laws.

This recourse may be exercised without prejudice to any other remedies available before an administrative or judicial court. Indeed, you also have the right to an effective administrative or judicial remedy if you believe that the processing of your personal data as described in this policy constitutes a violation of applicable laws.

7.6 You have the right to obtain a restriction on the processing of your personal data in the following cases: – During the verification period when you dispute the accuracy of your personal data, – When the processing of such data is unlawful and you wish to restrict this processing rather than delete your data, – When we no longer need your personal data but you wish to retain it for the exercise of your rights, – During the period of verification of legitimate grounds when you have objected to the processing of your personal data.

Article 8. Cookies and Similar Technologies

Urgentissime uses cookies in order to offer you an improved and more personalized web service.

A cookie is a small text file stored and/or read by your browser on the hard drive of your device (PC, laptop, or smartphone, for example) and deposited by the websites you visit. Almost all websites use cookies to function properly and optimize their usability and features. Cookies also make interactions with websites more secure and faster, as they can remember your preferences (such as your username and language) by sending back the information they contain to the originating site (first-party cookie) or to another site to which they belong (third-party cookie) when you revisit the site from the same device. Depending on their function and purpose, cookies are classified into the categories described below and used by Urgentissime on this site:

Essential cookies allow you to navigate the site and use its basic features. They are usually installed only in response to actions taken by you to access services, such as logging into a secure area of our site. These cookies are essential for the use of this site.

Functionality cookies are used to recognize you when you return to our site and allow us to offer you enhanced and more personalized features, such as personalized greetings and saving your preferences (for example, your language choice or the region in which you are located). These cookies collect anonymous information and cannot track your browsing on other websites.

Analytical and performance cookies allow us to recognize and count the number of visitors to our site and collect information about how our site is used (for example, which pages are most visited, whether users encounter error messages on some pages, etc.). This helps us improve the functioning of our website, for instance by ensuring that users can easily find what they are looking for.

Advertising or targeting cookies record your visit to our site, as well as the pages you have viewed and the links you have followed. We use this information to display relevant advertisements based on your interests. They are also used to limit the number of times the same advertisement is shown and to help measure the effectiveness of advertising campaigns. Consequently, we may also share this information with third parties (advertisers, for example).

Use of third-party cookies: please note that Urgentissime uses third-party services to monitor your usage of this site in order to optimize your user experience and display advertisements outside this site. These third parties (such as advertising networks and external service providers, like web traffic analysis services) may also use cookies that we do not control.

You can revoke your consent to the use of cookies at any time through your browser preferences.

Article 9. Confidentiality of Your Password

You are responsible for keeping the password you have chosen to access your account on our Platforms confidential.

Article 10. Links to Other Websites and Social Media

Our Platforms may contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies and we disclaim any responsibility for how these sites use the information collected when you click on these links. We encourage you to review the privacy policies of these sites before providing them with your Personal Data.

Article 11. Contact

For any questions regarding this privacy policy or any requests concerning your personal data, you can contact us by email at contact@maydaymayday.net or by sending us a letter to the address mentioned at the beginning of this document.

Article 12. Protection by reCAPTCHA

The forms on our website are protected by reCAPTCHA, whose privacy policy and terms of use can be found here.